Remote Web Workplace – No computer Available

I was getting the Error “no computers are available remote web workplace” after I had created a new user for a client. After searching an hour or more I found the answer, and I thought I would share.

The problem lies with us old school network admins. we were trained to use the active directory user & computers plugin, and I have never been a big fan of wizards, so I do everything I can granularity. In this case it bit me.

In order to access remote computers through RWW, the users need to be in the Windows SBS Console. If you have already added the user, this is how you give them access to your remote computer, or add them to the SBS for any other reason you might need.

  1. Open Windows SBS Console
  2. Users and Groups Tab
  3. Change “User Role for User Accounts”
  4. Select the role to assign (mine is remote user)
  5. click circle – add user permissions or settings – next
  6. check box “Display all user accounts in Active Directory”
  7. select account
  8. click add button
  9. click “Change User Role”
  10. Finish

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